The Terms and Conditions of this page apply whenever you access the website, www.esta-onlinevisa.com, regardless of how or where you access the website.
The user (you), by visiting the website www.esta-onlinevisa.com hereby confirms that you are legally entitled to visit our website and take services offered by the website. You, the user further agrees to the terms and conditions, which are periodically updated on the website. We at www.esta-onlinevisa.com are committed to offer high quality service to our clients. We regularly monitor the complaints, suggestions received and they are handled with utmost care, taken very seriously and addressed on top priority. Please ensure all complaints are sent to us at [email protected].
REFUND POLICY: Refund is only possible in case your application has not been submitted to Govt Authorities at the time of your refund/cancellation request. Once the application has been submitted to the Govt Authorities for processing your eVisa, no refund will be possible. If your application is rejected by the Govt Authorities we are unable to provide a refund and you will have to apply to the local Embassy for a tourist / business visa which will incur additional charges. Your fee will be refunded by request in case of any errors or omissions from our side. In case of any data is entered by you is wrong and the application already has been submitted to the Govt authorities, then the application fee can not be refunded and you will need to make a fresh application with fresh payment of the application fee.For refunds you may contact us via contact form on the website or sending by email to [email protected]